Job Description

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Scheduler

  • Ref: 286938
  • Type: Direct Hire
  • Location: White Plains, NY
  • Industry: Travel Agencies / Services
  • Job Level: Experienced Non-Manager
  • Pay: $16.00 - $17.00/hr.

Opportunity Description

We are currently seeking a Scheduler who will be responsible for managing the day-to-day activities of Crewmembers as well as compliance with Department standards.

Must be willing to work 12-hour shifts. 7am to 7pm or 7pm to 7am.  Will rotate between 3 and 4 day work weeks.

Job Duties

  • Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.
  • Manage operational disruptions and solve them in a proactive manner.
  • Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. 
  • Maintain a “customer friendly” attitude when communicating with Crewmembers and other Company personnel.
  • Completion of daily shift responsibilities.
  • Participation and completion of the Department training program.
  • Close coordination with the Lead Crew Scheduler with regard to any issues that will affect the operation.
  • Coordinate with all necessary departments to assist in the successful completion of recovery plans.
  • Coordination with Short and Long Term Planning on relevant issues
  • Report significant operational events to the Lead Crew Scheduler

Experience & Skills Required

  • Customer Service experience required
  • Stong MS office skills.
  • Demonstrated ability to pick up new software.
  • Must possess leadership, command presence, sophistication and the maturity necessary to support the activities in the Crew Resource department
  • Travel, Airline, or shipping experience a plus.