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IT Coordinator

Ref: 287703
Type: Direct Hire
Location: Austin, TX

Industry: Advertising / Marketing
Job Level: Junior
Pay: Negotiable

Opportunity Description

A Global AdTech Company is currently seeking an IT Support Specialist for their Austin, TX office.

Job Duties

Act as subject matter expert supporting primarily MAC OSX, some Windows, and all common office software and applications such as Microsoft, Adobe, and cloud SaaS products.
Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users.
Perform endpoint management deployment and anti-virus security.
Work with IT Management to constantly monitor and improve delivery of IT systems and support.
Network hardware setup and maintenance.
Work with IT team to integrate newly acquired companies along with their technology.
Documenting and enforcing new and current policies and procedures.

Education

Bachelor’s degree

Experience & Skills Required

Strong technical knowledge of MAC OSX, Windows, and other Microsoft products
Wireless infrastructures technologies – Cisco Meraki
Gsuite (Required)
Experience with ZenDesk
Proficient with Cloud Storage (Dropbox)
DHCP / DNS / IP routing etc
Conference technologies (ie. webex, join.me, Apple TV)
SSO – SAML and OAuth Desired
SAAS systems (AWS)
Office 365
VOIP technologies
Mac Management / Deployment Tools