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Rates E Trading Support

  • Ref: 287641
  • Type: Long Term Contract
  • Location: New York, NY
  • Industry: Financial Services
  • Job Level: Experienced Non-Manager
  • Pay: $65.00 - $75.00/hr.

Opportunity Description

We are currently seeking an E-trade Analyst for a long-term contract opportunity with a leading Financial Services firm in New York, NY.

Job Duties

Providing functional and technical help around the relevant systems to users worldwide by:

  • Ensure mapping of counterparties between systems
  • Ensure platforms admin in relation with system providers, both internal and external.
  • Dealing with STP (straight thru processing) issues.
  • Work within the 24x7 rota, this is on an “on-call” basis.
  • Conform to all internal polices and procedures.
  • Manage customer relations when dealing directly with both internal and external users of the systems.
  • Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
  • Liaise with users and developers.

Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager:

  • Building of project plans
  • Assisting in the completion and timely delivery of projects
  • Testing, including writing test scripts, for new releases.
  • Assist the tracking of both time and resources on the projects.
  • Documentation

Overall Department Objectives including:

  • Maintain and improve service quality
  • Maintain and improve customer satisfaction (internal and external)
  • Perform assigned responsibilities in a professional manner, and in accordance with company policy.
  • Timely reporting within the IT department’s time tracking system.
  • Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system
  • Maintain awareness of the regulatory markets and competitive environment.
  • Maintain awareness of current technological developments, both internally and externally to the firm

Experience & Skills Required

  • Relevant experience as an E-trade Analyst required.