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Service Tech Supervisor

  • Ref: 287676
  • Type: Option-to-Hire
  • Location: Carlstadt, NJ
  • Industry: Manufacturing Warehousing / Industrial Software
  • Job Level: Manager
  • Pay: Negotiable

Opportunity Description

We are currently seeking a Service & Fulfillment Manager for an opportunity in Carlstadt, NJ.

Job Duties

  • Oversee the Repair Authorization Process 
  • Support sales engineers and customers throughout the process with feedback 
  • Prepare detailed repair analysis reports for in stock repair product as well as detailed repair recommendations to customers 
  • Assist Production Supervisor in scheduling repairs and overseeing repair procedure 
  • Work with quality control on any ongoing quality issues 

Experience & Skills Required

  • Assembly or Production experience, preferably with industrial machines 
  • The ability to work and communicate within a team environment as well as be a self-motivated individual
  • Willingness to learn, adapt, and improve, the QA system 
  • Ability to write clear and precise templates, and instructions 
  • Excel at working the details while not losing sight of the big picture 
  • Have a technical mind and enjoy mechanical things